goinon branded name

Privacy Policy

GoinOn Privacy Policy

Effective: April 1, 2020

GoinOn is a communication company. We bring people closer together, near and far, through digital communication products and services.

When using GoinOn products and services, you’ll be subject to sharing information with us. This policy outlines what information you will share how this information will and will not be used. After reading this document, you will have an understanding of the information we collect, how we use it, how we share it, and the controls you have as it relates to your personal information and data.

If you have any questions related to your privacy, please contact us here.

Please note, this privacy policy is subject to changes and updates as our products and services evolve.

Information Collection

Currently, GoinOn collects information in the following ways:

  • Information you voluntarily share
  • Information we receive from your usage

Information You Share

GoinOn only collects information you provide. When you create an account, you volunteer information to us such as your name, birthdate, phone number, email and password. When using GoinOn to post images and comments, you’re also sharing the content of these posts and comments with us. GoinOn stores this information safely and securely and does not sell your information to third parties.

When contacting GoinOn for support, you volunteer the information you share to be stored and used to resolve your issue.

Information We Receive

GoinOn is able to view certain user behaviors such as images you view, images you like and images you comment on, as well as the groups you are a part of, those who you invite to groups, and those you list as friends.

Device Info

GoinOn collects and stores information about the device you are using including but not limited to: information about your hardware and software, operating system, operating system version, app version, browser type, language, and time zone.

Camera and Photos

To use GoinOn, the application needs access to your camera and photo library. By granting access, you can take full advantage of GoinOn’s main features - sharing images and videos with your friends.

How Information Is Used by GoinOn

GoinOn uses the information we collect first and foremost to continually provide the best products and services for our users and continuously improve upon these products and services. GoinOn does not sell, rent, or share your information with any third-parties.

To break that down a little further, we use this information to:

  • Plan, develop and maintain our products and services
  • Communicate with our users, for example by email regarding promotional content and technical content
  • Analyze behavioral and usage trends
  • Provide security and privacy on our products and services
  • Fix and resolve technical issues on our products and services

Currently, GoinOn only shares your information internally within the app to other GoinOn users - for example, when a user searches for a username, invites you by a username, etc. We do not share personal information such as emails or passwords. You also participate in sharing your information such as your username, image content, emoji bio, and comments when you actively participate in the application by joining and/or posting to a group. Other users may also be able to see whether or not you’ve viewed images on the application.

As our products evolve over time, we may share further information that is shared on your profile to help your friends interact with you better.

From time to time, GoinOn may distribute surveys about the user experience and ask for feedback. Your feedback will be used to make improvements to our products and services.

Policies around information sharing is subject to change, and will be updated as necessary.

Storage of Your Information

GoinOn stores your information securely on our servers. While images disappear from the group stories after 72 hours, they are retained on our servers for a longer period of time.

Your personal information - such as you name, email, password, username - is stored on our servers until you request we delete it. Upon requesting deletion, we will make sure your request is processed in a timely manner. We cannot promise that the deletion of data will occur in a specific timeframe. Lastly, there may be legal obligation for us to retain a backup of your data in the event your account is in question of violating our Terms of Service.

Controlling Your Information

GoinOn wants you to have the most control over your data as possible. As we work to evolve our products and services, we will continue to improve our data accessibility and user settings as necessary to keep up with the information we collect, store and use.

If you have any requests to update your personal information in a way not currently doable inside the application, or you want to delete your data, please contact us using this form.

California Consumer Privacy Protection Act

If you are a California resident, you have specific privacy rights set forth by the California Consumer Privacy Protection Act of 2018 (“CCPA”). Under this act, California Residents have the right to:

  • Know whether or not we sell your data (we don’t!), and have the option to opt-out in the event that we do
  • Receive an overview of the personal information we collect
  • Request a copy of the personal information we have collected and stored on you
  • Request we delete personal information stored about you

If you need to contact us regarding your data and the CCPA, please do so using this form.

Age Restrictions

GoinOn products and services are not intended for, marketed to, or allowed to be used by anyone under the age of 13 years old. We do not knowingly or purposefully collect information on anyone who identifies themselves as younger than 13 years of age. GoinOn requires users to manually enter their Date of Birth upon signing up for our products and services, and does not allow users to move forward with signup if they are under 13 years of age. We trust that our users align with this age restriction set forth in our Privacy Policy and Terms of Use.

Privacy Rights for Users in the European Union

When GoinOn products and services become available in the European Union, we will follow and comply with The General Data Protection Regulation (“GDPR”). EU users will have the right to request we delete their data. Note, data collected from EU users will mainly be stored in the US.


GoinOn retains the right to edit, change or update this Privacy Policy. As our products and services evolve, we will be making changes to this policy to better suit our users’ privacy and security. While we won’t give advance notice of these policy changes, we will inform you of the changes once they have been made. These notices may reach you in a few ways - including but not limited to - emails, in-app notifications and banners, website banners, and social media announcements.