Effective: April 1, 2020
GoinOn is a communication company. We bring people closer together, near and far, through digital communication products and services.
When using GoinOn products and services, you’ll be subject to sharing information with us. This policy outlines what information you will share how this information will and will not be used. After reading this document, you will have an understanding of the information we collect, how we use it, how we share it, and the controls you have as it relates to your personal information and data.
If you have any questions related to your privacy, please contact us here.
Currently, GoinOn collects information in the following ways:
Information You Share
GoinOn only collects information you provide. When you create an account, you volunteer information to us such as your name, birthdate, phone number, email and password. When using GoinOn to post images and comments, you’re also sharing the content of these posts and comments with us. GoinOn stores this information safely and securely and does not sell your information to third parties.
When contacting GoinOn for support, you volunteer the information you share to be stored and used to resolve your issue.
Information We Receive
GoinOn is able to view certain user behaviors such as images you view, images you like and images you comment on, as well as the groups you are a part of, those who you invite to groups, and those you list as friends.
GoinOn collects and stores information about the device you are using including but not limited to: information about your hardware and software, operating system, operating system version, app version, browser type, language, and time zone.
Camera and Photos
To use GoinOn, the application needs access to your camera and photo library. By granting access, you can take full advantage of GoinOn’s main features - sharing images and videos with your friends.
GoinOn uses the information we collect first and foremost to continually provide the best products and services for our users and continuously improve upon these products and services. GoinOn does not sell, rent, or share your information with any third-parties.
To break that down a little further, we use this information to:
Currently, GoinOn only shares your information internally within the app to other GoinOn users - for example, when a user searches for a username, invites you by a username, etc. We do not share personal information such as emails or passwords. You also participate in sharing your information such as your username, image content, emoji bio, and comments when you actively participate in the application by joining and/or posting to a group. Other users may also be able to see whether or not you’ve viewed images on the application.
As our products evolve over time, we may share further information that is shared on your profile to help your friends interact with you better.
From time to time, GoinOn may distribute surveys about the user experience and ask for feedback. Your feedback will be used to make improvements to our products and services.
Policies around information sharing is subject to change, and will be updated as necessary.
GoinOn stores your information securely on our servers. While images disappear from the group stories after 72 hours, they are retained on our servers for a longer period of time.
Your personal information - such as you name, email, password, username - is stored on our servers until you request we delete it. Upon requesting deletion, we will make sure your request is processed in a timely manner. We cannot promise that the deletion of data will occur in a specific timeframe. Lastly, there may be legal obligation for us to retain a backup of your data in the event your account is in question of violating our Terms of Service.
GoinOn wants you to have the most control over your data as possible. As we work to evolve our products and services, we will continue to improve our data accessibility and user settings as necessary to keep up with the information we collect, store and use.
If you have any requests to update your personal information in a way not currently doable inside the application, or you want to delete your data, please contact us using this form.
If you are a California resident, you have specific privacy rights set forth by the California Consumer Privacy Protection Act of 2018 (“CCPA”). Under this act, California Residents have the right to:
If you need to contact us regarding your data and the CCPA, please do so using this form.
When GoinOn products and services become available in the European Union, we will follow and comply with The General Data Protection Regulation (“GDPR”). EU users will have the right to request we delete their data. Note, data collected from EU users will mainly be stored in the US.